Masifon Tom

I am a detail-oriented customer service representative with a background in Genetics and Biotechnology and practical experience in healthcare support and administration.

I have managed documentation and records, delivered frontline customer support, assisted with pharmacy operations, and supported daily administrative workflows while maintaining accurate medical documentation.

I have led community outreach and gender-advocacy initiatives, promoted inclusion and women empowerment, and delivered nutrition outreach in rural communities.

I bring strong analytical, organizational, and time-management skills, and I am committed to continuous improvement, collaboration, and supporting social development programs.