Open to opportunities

Rhoda Chisinkwue

@rhodachisinkwue

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Customer-focused graduate skilled in customer service, administration, and data analysis.

Nigeria

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What I'm looking for

I seek a role where I can apply customer-service, administrative, and data skills in a collaborative, growth-focused team with opportunities for learning and impact.

I am a results-driven graduate with a B.Sc. in Zoology (First Class Honors) and hands-on experience in customer service, sales, and administrative support. I have a proven record of improving client satisfaction, streamlining appointment and record-keeping processes, and supporting operational and public-health initiatives.

I bring strong communication, problem-solving, teamwork, and time-management skills, proficiency in Microsoft Office and Google Workspace, and practical laboratory and research experience. I am eager to apply my organizational strengths and analytical mindset to contribute to a growth-oriented team.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Assistant

Current

Ohenhelalocs Enterprises

Jun 2025 - Present (4 months)

Served as first point of contact for clients, improved appointment efficiency through proactive scheduling and maintained accurate records to support daily administrative operations.

Customer Service Scheduling Administrative Support Microsoft Office Communication Record keeping Client Relations Time Management

Sales & Customer Service Rep

Amari Furniture and Interiors

Sep 2024 - May 2025 (8 months)

Built client relationships that contributed to increased sales within six months and delivered after-sales support that improved client retention while preparing sales reports and coordinating logistics.

Sales Customer Service Client Relations Sales Reporting Logistics Coordination Negotiation Microsoft Office Problem Solving

Public Health Intern

Asaba Specialist Hospital

Jan 2023 - Dec 2023 (11 months)

Assisted with data entry and documentation for the Public Health Department and supported health awareness initiatives and community outreach programs.

Data Entry Public Health Outreach Documentation Community Engagement Microsoft Office Research Communication

Medical Laboratory Intern

MG Trust Diagnostic Laboratory

Jan 2019 - Dec 2019 (11 months)

Conducted basic laboratory procedures and supported senior technologists in sample analysis while ensuring compliance with safety and quality standards.

Sample Analysis Safety Compliance Quality Control Documentation Teamwork Time Management

Education

Degrees, certifications, and relevant coursework

Delta State University, Abraka

Bachelor of Science, Zoology

2021 - 2024

Grade: First Class Honors (4.5/5.0 GPA)

Activities and societies: Conducted research project on pelvic inflammatory disease; Level Coordinator for Zoology Department; Assistant Organizing Secretary for Christian Fellowship International.

Completed a B.Sc. in Zoology with First Class Honors, graduating top of class and conducting research on pelvic inflammatory disease among women in Abraka.

Delta State Polytechnic, Ozoro

National Diploma, Science Laboratory Technology

2018 - 2021

Grade: Upper Credit

Activities and societies: Medical Laboratory Intern at MG Trust Diagnostic Laboratory; supported laboratory procedures and safety compliance.

Obtained an ND in Science Laboratory Technology with Upper Credit and completed practical laboratory internships supporting sample analysis and safety compliance.