SAMUEL AJAYI
@samuelajayi1
Recent graduate in Local Government and Development, skilled in customer service and administration.
NigeriaWhat I'm looking for
I am a recent graduate in Local Government and Development with hands-on experience in customer care and administrative tasks. I combine strong communication, organizational skills, and a customer-first mindset, demonstrated through my role as an MTN Customer Care Representative at iSON Xperience where I maintained customer relationships and ensured timely resolution of issues.
I have experience leading routine operations, supervising tasks to meet targets, and volunteering in community development initiatives including charity outreach and awareness programs. I am proficient with Microsoft Word and Google apps, enjoy training and facilitation, and am motivated to contribute to teams focused on service excellence and operational efficiency.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
iSON Xperience
Jan 2024 - Present (1 year 11 months)
Provide customer service and issue resolution for MTN subscribers, maintaining strong customer relationships and meeting daily performance targets since January 2024.
Education
Degrees, certifications, and relevant coursework
NCNational Youth Service Corps
NYSC Discharge Certificate, Community Development Service
2025 - 2025
Activities and societies: Member of Charity and Gender NYSC Community Development Service Group; participated in outreach to orphanage, market sensitization, and served as treasurer for the group.
Completed mandatory national service and received NYSC discharge certificate in 2025.
AZAhmadu Bello University, Zaria
Bachelor of Arts, Local Government and Development Studies
2018 - 2023
Grade: Second Class Honours (Lower Division)
Activities and societies: Graduate Member - Faculty of Administration Students Association (FASA); participated in community development and volunteering activities during NYSC.
Bachelor of Arts in Local Government and Development Studies completed with Second Class Honours (Lower Division).
Government Day Secondary School, Lanwa
O Level Certificate, General Secondary Education
2009 - 2014
Completed O Level secondary education at Government Day Secondary School, Lanwa.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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