Mary Ogundele
@maryogundele
Compassionate community support specialist skilled in client advocacy and data management.
NigeriaWhat I'm looking for
I am a community-focused professional with experience in client advocacy, conflict resolution, and confidential data management, gained through roles in humanitarian enumeration, hospitality, retail, and small-business management. I consistently build trust with clients, administer structured assessments, and maintain accurate records to support program planning and service delivery.
I bring strong communication, organizational and financial-management skills, proficiency with Microsoft Office, and a commitment to empathetic, ethical service. My background includes frontline roles at Save the Children International and customer-facing positions where I resolved complaints, processed payments, and improved client experiences.
Experience
Work history, roles, and key accomplishments
SICollected and managed sensitive field data with high accuracy and confidentiality to support community needs assessments and program planning; administered structured surveys and ensured timely reporting.
Receptionist / Office Assistant
E-Phonix Hotel
Jan 2023 - Dec 2024 (1 year 11 months)
Managed front desk operations as primary guest contact, resolved complaints through conflict resolution, and processed payments while maintaining accurate guest records and interdepartmental coordination.
Waitress
G-Pinnacle Suites
Jan 2021 - Dec 2022 (1 year 11 months)
Delivered high-quality dining service, adhered to health and safety standards, and handled cash and credit transactions while maintaining a clean dining environment.
Cashier
Steve and Co Limited
Jan 2020 - Dec 2021 (1 year 11 months)
Processed cash and card payments, balanced registers daily, documented transactions, and provided front-line customer service and inquiry resolution.
Business Manager
Helen Bag Palace
Jan 2017 - Dec 2018 (1 year 11 months)
Managed administrative processes, generated leads and maintained customer and sales records to support business operations and reporting.
Education
Degrees, certifications, and relevant coursework
NNNational Youth Service Corps (NYSC)
NYSC Service, National Service
2024 -
Participating in the mandatory National Youth Service Corps program for 2024–2025.
Digital Marketing (professional certificate)
Professional Certificate, Digital Marketing
2025 - 2025
Completed a Digital Marketing professional certificate program in 2025.
Product Design (professional certificate)
Professional Certificate, Product Design
2025 - 2025
Completed a Product Design professional certificate program in 2025.
UIUniversity of Ilorin
Bachelor of Science, Home Economics
2018 - 2023
Bachelor of Science in Home Economics completed at the University of Ilorin, covering core subjects in home economics and practical applications.
Command Day Secondary School, Ojo
Senior School Certificate Examination, Secondary Education
2012 - 2017
Completed Senior School Certificate Examination (SSCE) at Command Day Secondary School, Ojo.
Command Children School, Ojo
First School Leaving Certificate, Primary Education
2006 - 2012
Attained First School Leaving Certificate from Command Children School, Ojo.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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