Mary Nunez

Create and manage digital content across social media platforms, focusing on fitness, lifestyle, beauty, and motivational content. Plan content strategies, produce and edit short-form videos and visual content, monitor audience engagement and performance, and adapt content based on trends and analytics.

Support daily inbound operations by coordinating workflows, monitoring performance, resolving operational barriers, and communicating priorities across teams. Coach associates, track operational issues, and contribute to process improvements that increase productivity, quality, and workflow efficiency.

Resolved complex operational and inventory issues in a high-volume environment through root cause analysis, prioritization, and cross-functional collaboration. Supported workflow monitoring, time-sensitive reactive work, associate training, and continuous process improvement.

Provided executive and administrative support, including scheduling, documentation, internal communication, payroll-related assistance, employee support, and general office operations. Managed multiple priorities while maintaining accuracy, organization, confidentiality, and professional communication.

Pursuing a Project Manager Certification through Coursera, with a focus on Google certification.

Studied English as a Second Language to enhance communication skills.

Pursued a degree in Business Administration at Universidad Tecnologica de Santiago (UTESA).

Completed a professional certification in project management through Coursera, offered by Google.

Studied English as a Second Language (ESL) at Columbus State Community College.