Open to opportunities

Mary Kyolaba

@marykyolaba

Message

Organized distribution and sales coordinator skilled in rights, release tracking, and administration.

United Kingdom

Message

What I'm looking for

I seek a role managing customer relations, distribution, release schedules and operations within a collaborative team, where I can reduce timelines and ensure accurate delivery while increasing and growing work responsibilities.

I am a driven, dedicated and organized Coordinator with extensive experience managing distribution, sales administration and client relationships across home video, VOD and SVOD platforms. I consistently ensure contractual obligations are met, release windows are tracked and localization materials are sourced and verified.

My background spans roles at NBCUniversal, Motion Content Group and SonyDADC, where I managed avails, licensing, rights tracking, EST/VOD output deals, asset delivery and cross-team collaboration with Sales, Finance, Legal and Marketing teams. I have a proven track record reducing timelines and resolving pre-production issues while maintaining accurate systems and PO management.

I bring strong technical proficiency with rights and content systems, a customer-focused approach to stakeholder management, and the ability to handle heavy workloads independently while supporting team goals and meeting tight deadlines.

Experience

Work history, roles, and key accomplishments

Current

Sales Administrator

Current

NBC Universal

Apr 2022 - Present (3 years 5 months)

Manage avails and licensing for VOD/EST/FVOD across multiple territories, track release windows and localization materials, and ensure contractual obligations and deadlines are met while liaising with Sales, Finance, Distribution, Legal and Marketing.

Licensing Avail Release Window Tracking Localization Client Relations MS Excel SAP

Distribution Coordinator

Motion Content Group

Mar 2021 - Apr 2022 (1 year 1 month)

Supported day-to-day distribution operations by tracking rights, royalties and contracts to completion, sourcing TX dates and materials, and maintaining accurate Rights Tracker data to support revenue generation and marketing launches.

Contract Management Rights Tracker Data Entry Financial Reporting Distributor Liaison MS Excel

Origination Specialist

Sony DADC

Aug 2016 - Nov 2020 (4 years 3 months)

Coordinated asset delivery and pre-production for UHD/DVD/Blu-ray/3D titles, managed certification and localization masters, created SAP purchase orders, and optimized processes to meet release deadlines and reduce costs.

Asset Management Production Coordination Localization Censorship Certifications SAP Vendor Management Project Tracking

Control Centre Operator

MJ Quinn Integrated Services

Oct 2014 - Apr 2016 (1 year 6 months)

Managed night-time control centre operations by updating job systems, booking and allocating repair works, and liaising with engineers and station managers to ensure jobs were completed and closed.

job scheduling Contractor Liaison system updates Customer Service

Customer Services Officer

Barnet Borough Council

Sep 2013 - Sep 2014 (1 year)

Handled first-contact enquiries, processed applications and assisted switchboard duties while meeting targets, prioritizing requests, and updating operating systems to ensure accurate allocation and follow-up.

Customer Service Case Management Switchboard Support Data Entry Administrative Support

Technical Support Administrator

Genesis Housing Group

Aug 2012 - Jul 2013 (11 months)

Managed repair defect follow-ups, coordinated contractors, handled complaints and first-point customer queries while logging defects and maintaining accurate records across in-house systems.

Defect logging Complaint Handling Data Entry Customer Support

Customer Service Advisor

Lambeth Council

Jan 2004 - Aug 2009 (5 years 7 months)

Managed tenancy and rent enquiries, arranged appointments, logged repairs and complaints, and handled high-volume calls while meeting KPIs and ensuring accurate database updates.

Complaint Handling Database Management