Mary Jimoh

I’m a dedicated, highly organized professional with a B.Sc. in International Relations and Diplomacy, bringing a unique blend of diplomatic communication skills and practical customer service and sales experience. I’m a proactive problem-solver with a strong digital background, focused on delivering excellence independently and within team settings.

In my role as a Sales Representative & Customer Care Officer at SpringMall X LTD, I managed high-volume customer inquiries and provided practical, professional solutions to product-related issues. I used persuasive communication to drive sales, meet monthly targets, and maintain detailed records of customer feedback to help improve service delivery. I also collaborated with management to keep operations smooth and maintain a positive shopping environment.

What energizes me is combining client relations strengths—conflict resolution, customer satisfaction, and retention—with modern collaboration and research tools. I’m eager to apply my multilingual skills and creative innovation to a forward-thinking organization that values adaptability, clear communication, and measurable customer impact.