At The Wellness Retreat, I managed appointment scheduling, patient follow-ups, and referrals while handling insurance verifications and benefits eligibility for major carriers. I also managed prior authorizations through specialized portals and maintained HIPAA-compliant documentation.
At Southfield Pediatrics, I supported patient calls, insurance verification, appointment confirmations, payment processing, medication orders, and electronic record updates. Earlier, at Zealthy, I coordinated patient intakes and inquiries, updated clinical charts, secured prior authorizations, and helped resolve denied claims.
