Keshly Crespo

I am a dedicated Medical Virtual Assistant with two years of experience supporting healthcare operations, patient coordination, and insurance workflows.

I have performed insurance verifications, submitted prior authorizations, managed patient intake, scheduled appointments, and processed medical claims to ensure accurate and timely care delivery.

My background includes customer-service experience verifying member eligibility, explaining claims, and assisting with billing and portal troubleshooting to improve patient satisfaction.

I am organized, detail-oriented, and committed to secure documentation and efficient administrative support that frees providers to focus on patient care.