Mary Grace Esmille

I am a highly organized and detail-oriented Dental Insurance Verification Specialist with extensive expertise in eligibility verification, benefits breakdown, and claims processing. My experience includes interpreting fee schedules, understanding deductibles, and analyzing procedure codes to ensure accurate reimbursement. I pride myself on my ability to coordinate effectively with providers and resolve claim discrepancies, which has consistently led to timely and accurate financial outcomes for patients.

In my current role at TTEC, I perform comprehensive breakdowns of patient benefits, verify treatment histories, and manage claims efficiently. I have successfully handled preauthorizations, denials, and appeals by providing necessary documentation and following up diligently with providers on unresolved issues. My commitment to maintaining accurate patient records and delivering exceptional customer service has been a cornerstone of my professional ethos.