MFmary Farr
@maryfarr
Senior bodily injury adjuster with 7 years’ experience driving efficient, compliant claim resolutions.
United StatesWhat I'm looking for
I am a results-oriented senior bodily injury adjuster with seven years of experience at Fortune 500 auto insurers, skilled at managing high-volume caseloads and complex coverage investigations.
At USAA I handled an average of 50 new cases monthly, improved settlement timelines by 15%, achieved a 92%+ compliance rate, and designed training that reduced payouts by 9% while keeping customer satisfaction high.
At GEICO I ranked in the top 10% of adjusters, partnered with Special Investigations to prevent fraud (estimated savings $75,000 in 2022), and saved an estimated $50,000 through careful first-party contract reviews.
I hold a Property & Casualty license, have multi-state claims experience across 28 states, and am completing a B.S. in Marketing; I focus on process improvement, mentoring, and cross-functional collaboration to deliver fair, timely resolutions.
Experience
Work history, roles, and key accomplishments
USHandled an average caseload of 50 new bodily-injury cases monthly, reduced settlement timelines 15% faster than benchmarks, and achieved a 92%+ compliance rate on regulatory audits while designing training that decreased payouts 9%.
GENegotiated third-party bodily injury settlements, ranked in the top 10% of adjusters, and collaborated with Special Investigations to prevent fraud, saving an estimated $75,000 in 2022.
GEManaged first-party injury payouts and contract investigations, ranked in the top 10% company-wide, and saved an estimated $50,000 in 2022 by ensuring appropriate coverage determinations.
GETrained over 146 associates on insurance principles and laws, achieving 94% employee retention and leading cohorts of 20 with class rotations every 90 days.
GEHandled high-volume claims in a fast-paced call center, analyzed case files to determine loss and compensation, and managed settlements and payments to clients and vendors.
Education
Degrees, certifications, and relevant coursework
Virginia Department of Insurance (License)
Property and Casualty License, Insurance
2018 -
Holds an active Property and Casualty insurance license since 2018.
OUOld Dominion University
Bachelor of Science, Marketing
Pursuing a Bachelor of Science in Marketing with expected graduation in January 2027.
TCTidewater Community College
Associate of Science, Business Administration
Completed an Associate of Science in Business Administration focused on foundational business principles and administration.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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