Angela Campo
@angelacampo
Detail-focused bodily injury claims adjuster with 7+ years resolving injury claims through coverage analysis and negotiation.
What I'm looking for
I’m a detail-focused bodily injury claims adjuster with 7+ years of experience evaluating bodily injury claims by reviewing medical documents, confirming injury and treatment details, and validating injury-related information. At GEICO, I analyze and interpret policy coverage language, identify liability exposure, and document regulatory and compliant claim narratives to move matters toward closure. I also negotiate with claimants and attorneys, while delivering transparent, empathetic customer support and setting clear expectations.
Before my current role, I served as a PIP/Medical Payments claims examiner and gained strong medical-claims expertise by working with medical offices and special investigation teams to gather records, verify injury details, and support coverage decisions. I used ICD-10 and CPT codes to ensure proper medical billing, handled appeals and Medicare liens through a specialized proactive team, and resolved first-party medical claims across multiple states. Earlier, I led as a Lead Claims Coach and worked as a Claims Service Representative, strengthening my communication, organization, and time-management skills.
Experience
Work history, roles, and key accomplishments
Evaluated bodily injury claims by reviewing medical documents, validating injury and treatment details, and negotiating settlement resolutions with claimants and attorneys. Analyzed policy coverage language, maintained organized compliant claim files, and provided clear customer support to move cases toward closure.
Processed first-party injury and liability-related claims by reviewing policy terms, initiating investigations, and gathering records from claimants, medical offices, internal special investigations, and legal contacts. Applied ICD-10/CPT knowledge to review medical records for diagnostic accuracy and injury relatedness, and resolved outstanding matters including Medicare lien appeals across multi
Education
Degrees, certifications, and relevant coursework
Tidewater Community College
Associate of Business Administration, Business Administration
Earned an Associate of Business Administration from Tidewater Community College in 2021.
Availability
Location
Authorized to work in
Job categories
Skills
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