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Mary BucklesMB
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Mary Buckles

@marybuckles

District manager and HR-focused leader combining 20+ years of franchise operations with modern AI operations expertise.

United States
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What I'm looking for

I’m looking for a challenging role where I can use my diverse skills in management and HR.

I’m a District Manager with over 20 progressive years of employment with Domino’s Pizza, responsible for business operations and HR processes for eight franchise locations. When I was promoted, my focus shifted to each employee—maintaining high morale, keeping teams cohesive, and ensuring employees felt heard and important while driving optimal customer satisfaction.

I later brought that same leadership to my work as a Freelance/Independent Contractor AI Operations Analyst, refining Large Language Model performance through RLHF and strengthening safety and alignment testing by detecting jailbreak attempts, PII leaks, and harmful content. Now, while continuing my education in Business Administration and HR, I’m eager to apply my HR, people leadership, and evaluation expertise to a challenging role.

Experience

Work history, roles, and key accomplishments

IC
Current

AI Operations Analyst

Independent Contractor

Jan 2025 - Present (1 year 3 months)

Refined large language model (LLM) performance using reinforcement learning from human feedback (RLHF), ensuring outputs met requirements for logical consistency. Conducted safety/compliance audits, performed visual reasoning and audio transcription evaluations, and used rubric-based workflows to standardize training data and detect jailbreak attempts, PII leaks, and harmful content.

Education

Degrees, certifications, and relevant coursework

Franklin University logoFU

Franklin University

Bachelor of Business Administration, Human Resources

Pursuing a dual major in Human Resources as part of a Bachelor of Business Administration program, expected to complete in June 2026.

Clark State Community College logoCC

Clark State Community College

Associate of Applied Science, Human Resources & Business Management

Completed an A.A.S. program in HR & Business Management, graduating in May 2025.

Tech stack

Software and tools used professionally

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