Looking for a job

Maryann Wacuka

@maryannwacuka

Message

I support customers, maintain accurate records, and handle data entry and administrative tasks efficiently.

Kenya

Message

What I'm looking for

I'm looking for opportunities in data entry, virtual assistance, customer support, administrative support, or AI/data training where I can apply my attention to detail, digital skills, customer service experience, and ability to learn new tools quickly.

I'm currently supporting customers at an M-PESA Shop, handling day-to-day inquiries and transactions while maintaining accurate, confidential records.

Previously, I promoted products at Godson Organics and supported sales and customer service at Royal Scents Beauty Shop. I've helped customers understand products, make purchasing decisions, and build positive relationships through clear communication.

During my Quantity Surveying attachment with the County Government of Nairobi, I organized project documents, worked with numerical and cost-related information, and used Microsoft Word and Excel for documentation and data organization.

I'm dependable, detail-oriented, and comfortable working independently. I'm interested in data entry, virtual assistance, customer support, administrative support, and AI/data training opportunities.

Experience

Work history, roles, and key accomplishments

Current

Customer Service / Shop Assistant

Current

M-PESA Shop

Sep 2025 - Present (1 year 1 month)

Assist customers with day-to-day services and inquiries, handle transactions accurately, and maintain organized records. Communicate professionally and follow established procedures while ensuring confidentiality.

Customer Service Data Entry Record keeping Confidentiality

Sales Assistant

Royal Scents Beauty Shop

Aug 2024 - Jan 2025 (5 months)

Assisted customers with product selection and inquiries, handled sales, and provided good customer service. Maintained an organized working environment and supported daily shop operations.

Sales Customer Service Organization Retail Operations

Quantity Surveying Attachment

County Government of Nairobi

Jun 2024 - Aug 2024 (2 months)

Assisted with office-based quantity surveying tasks, prepared and organized documents, and used Microsoft Word and Excel for documentation. Maintained accurate records and completed tasks within deadlines.

Microsoft Word Excel Record keeping Quantity Surveying

Part-Time Supermarket Promoter

Godson Organics

Promote products and provide customers with clear product information, engage professionally, and assist in purchasing decisions. Maintain positive customer relationships and represent the company professionally.

Sales Product Promotion Customer Engagement Customer Relationship Management