Maryam Sulayman

I am a highly motivated customer service professional with over 3 years of experience supporting international clients, processing orders, and managing customer communications in fast-paced environments. I combine strong written and verbal communication with meticulous attention to data accuracy and CRM proficiency.

At 1840 & Co BPO I optimized dialer efficiency, executed high-volume outbound campaigns (approximately 500 calls/day), and consistently met or exceeded KPIs while ensuring compliance with data privacy standards. In prior roles I handled end-to-end order processing and cross-functional coordination for timely fulfillment.

I am tech-savvy, highly coachable, and focused on continuous improvement—regularly providing actionable feedback to improve processes and customer outcomes. I seek roles where I can apply my organizational strengths and customer-first mindset to drive measurable service improvements.