Open to opportunities

Maryam Najibullo

@maryamnajibullo1

Compassionate healthcare professional and experienced operations/marketing manager focused on patient-centered care and growth.

United States

Message

What I'm looking for

I am seeking a role where I can blend clinical care and operational leadership—preferably patient-focused, collaborative environment with opportunities for growth and impact.

I am a dedicated healthcare and operations professional with experience delivering in-home care, supporting clinical teams, and managing practice operations. I combine hands-on patient care with administrative leadership to improve client outcomes and operational efficiency.

In clinical roles I have supported physicians, maintained compliant electronic medical records, administered medications, and provided wound care while respecting patient dignity and privacy. My in-home care work emphasizes safe mobility, personal care, nutrition monitoring, and clear documentation.

As an operations and marketing leader, I have managed billing and insurance processes, optimized supplies and budgets, recruited and trained staff, and designed targeted marketing campaigns across digital and print channels. I have a track record of improving patient experience and contributing to measurable revenue growth.

I bring technical familiarity with Salesforce and Microsoft Office, multilingual communication skills, and a collaborative leadership style focused on mentorship, compliance, and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

In-Home Care Provider

Current

In-Home Support Services

Jan 2023 - Present (3 years 1 month)

Provided compassionate in-home care and daily living assistance to elderly and disabled clients, including personal care, meal preparation, medication reminders, transportation to appointments, and light housekeeping while maintaining accurate service records.

Personal Care Documentation

Marketing Manager

Light Touch Medical Spa

Jun 2023 - Jun 2024 (1 year)

Developed targeted marketing campaigns across digital, print, and social channels, implemented client retention and loyalty programs, and managed client records and billing to improve customer engagement and retention.

Marketing Strategy Digital Advertising Social Media Customer Retention CRM Billing Staff Recruitment

Developer / Marketing

Microsoft

Jan 2021 - May 2023 (2 years 4 months)

Contributed to development and implementation of software features and bug fixes, mentored junior developers in troubleshooting, and explored AI/ML integrations to enhance product capabilities.

Software Development Debugging Mentorship Technical Support Implementation Collaboration CI CD

Operations Manager

Natomas Crossing Dental Care

Jan 2018 - Nov 2020 (2 years 10 months)

Managed billing, invoices, insurance claims, budgets, and inventory while improving patient experience through high service standards and supplier negotiations to reduce costs.

Billing Insurance Claims Budget Management Inventory Control Patient Experience Operations Management & Compliance

Director of Career Development

Chico State University

Aug 2017 - Dec 2019 (2 years 4 months)

Led career development initiatives, mentored staff and students, and contributed to strategic planning that supported sustained annual revenue growth of 23%.

Career Development Mentorship Strategic Planning Leadership Program Management Stakeholder Engagement Career Coaching Analytics

Physician Assistant

One Community Health

Feb 2016 - Dec 2017 (1 year 10 months)

Supported physicians during exams and procedures, maintained accurate electronic medical records in compliance with HIPAA, and administered medications and wound care per physician direction.

Patient Care HIPAA Wound Care Clinical Support