Laura Alexander
@lauraalexander
Dedicated healthcare leader driving quality improvement and patient care.
United StatesWhat I'm looking for
As a dedicated healthcare leader, I have a proven record of excellence in driving quality improvement initiatives, leading high-performing teams, and delivering exceptional patient care. My experience spans various roles, including my current position as an Urgentivists Extender at UHG-Optum Landmark Health, where I provide member education, manage urgent patient needs, and ensure compliance with healthcare standards.
Throughout my career, I have successfully managed teams, developed educational programs, and implemented evidence-based practices that enhance patient outcomes. My commitment to quality care is reflected in my ability to analyze data, identify gaps in healthcare delivery, and collaborate with interdisciplinary teams to create effective action plans. I am passionate about fostering a culture of continuous improvement and empowering my colleagues to achieve their best.
Experience
Work history, roles, and key accomplishments
Urgentivists Extender
UHG - Optum Landmark Health
Dec 2022 - Present (3 years 7 months)
As an Urgentivists Extender, I provide member education, manage urgent patient needs, and facilitate care plans to improve health outcomes. I lead quality improvement initiatives and collaborate with interdisciplinary teams to enhance patient care and ensure compliance with health standards.
Clinic Manager
Urgent Team
Aug 2020 - Nov 2022 (2 years 3 months)
Managed clinic operations, triaged patients, and ensured efficient workflow. Developed strong relationships with patients and clinic partners, achieving high satisfaction scores while supervising a team of 14 members.
Clinical Coordinator/LPN
Independent Physicians Network
May 2017 - Sep 2019 (2 years 4 months)
Coordinated patient referrals and managed medical calls, ensuring continuity of care. Oversaw lab operations and assisted in minor procedures while maintaining compliance with health regulations.
Assistant Director
Westlake Woods Assisted Living
Oct 2014 - May 2017 (2 years 7 months)
Assisted in managing admissions and care plans for residents, ensuring compliance with state regulations. Conducted staff training and coordinated family meetings to enhance resident care.
Licensed Practical Nurse
Medical Staffing Network
Mar 2002 - May 2016 (14 years 2 months)
Supervised nursing assistants and provided total patient care across various healthcare settings. Managed patient assessments and collaborated with healthcare teams to ensure high-quality care.
Director of Wellness/Nursing
Quality Living Center
Jan 2014 - Feb 2015 (1 year 1 month)
Provided high-quality care in a personal care setting, ensuring compliance with medical standards. Supervised staff and coordinated medical appointments for residents.
Staff Nurse-Pediatrics
Care Unlimited-Home Health
Apr 2002 - Oct 2014 (12 years 6 months)
Provided comprehensive nursing care to pediatric and hospice patients in home settings, focusing on comfort and quality of life. Collaborated with multidisciplinary teams for effective care planning.
Operations Supervisor
Achievement Center
Jan 2008 - May 2013 (5 years 4 months)
Oversaw admission assessments for early intervention programs, improving service delivery and compliance. Managed therapist schedules and ensured program accreditation.
Surgical Coordinator/Secretary
Orthopedic and Sports Medicine
Mar 1996 - Aug 2000 (4 years 5 months)
Coordinated care for patients with complex medical conditions, facilitating communication among healthcare teams and advocating for patients' needs.
Customer Service Representative
Foremost Insurance Company
Dec 1993 - Jun 1994 (6 months)
Handled customer inquiries related to insurance matters, resolving issues and providing information while maintaining compliance with policy guidelines.
Education
Degrees, certifications, and relevant coursework
Mercyhurst College
Associate Diploma, Nursing
Completed an Associate Diploma in the LPN program, gaining essential skills and knowledge for nursing practice.
Tigard High School
High School Diploma, General Education
Obtained a high school diploma, providing a foundational education and preparing for further studies in healthcare.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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