MM
Open to opportunities

Marwa Mahmoud

@marwamahmoud

Dedicated cabin crew member with exceptional customer service skills.

Egypt

What I'm looking for

I am looking for a role that values exceptional customer service and teamwork.

I am a passionate and dedicated cabin crew member with extensive experience in providing exceptional customer service in the aviation industry. My journey began with Oman Air, where I worked on various aircraft types, including the B737, B787, and Airbus 320. My primary focus was on ensuring safety and security on board while delivering outstanding service to passengers. I pride myself on my ability to solve problems professionally and communicate effectively with both passengers and cockpit crew.

Prior to my role at Oman Air, I gained valuable experience with Nesma Airlines in Saudi Arabia, where I was responsible for the safety and comfort of passengers on domestic flights. My responsibilities included greeting passengers, checking tickets, and assisting them from the door to their seats. Currently, I serve as a Guest Relation Supervisor at Helnan Hotels, where I ensure VIP guests receive personalized attention and care during their stay. My commitment to excellence drives me to create memorable experiences for all guests.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

FA

Faculty of Arts

Bachelor's Degree, Social Sciences

2016 - 2020

Grade: 4

Studied in the social department, focusing on various aspects of social sciences and humanities, which equipped me with critical thinking and analytical skills.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Egypt

Authorized to work in

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Marwa Mahmoud - Guest Relation Supervisor - Helnan Hotels | Himalayas