OT
Open to opportunities

Omar El Telbany

@omareltelbany

Experienced dispute manager with a focus on operations and teamwork.

Egypt
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a hands-on and people-driven professional with extensive experience in airport operations and dispute management. My journey has taken me from supervising ground operations at ZAS Aviation Services to managing customer disputes at Klarna, where I honed my skills in problem-solving and clear communication. I thrive in fast-paced environments, ensuring that operations run smoothly while maintaining a focus on safety and efficiency.

Throughout my career, I have demonstrated a commitment to teamwork and continuous learning. I believe that effective communication is key to resolving disputes and ensuring customer satisfaction. My ability to stay calm under pressure has allowed me to navigate complex situations successfully, whether coordinating supply chain operations or addressing customer concerns. I am always eager to take on new challenges and grow professionally.

Experience

Work history, roles, and key accomplishments

ZS

Ramp & Operations Supervisor

ZAS Aviation Services

Jan 2008 - Dec 2022 (14 years 11 months)

Supervised ground operations with a focus on safety, timing, and team coordination. Ensured smooth turnarounds and efficient communication between ramp teams and flight operations.

HH

Front Office Agent

Hilton Ramses Hotel

Jan 2006 - Dec 2007 (1 year 11 months)

Welcomed guests, handled check-ins/outs, and ensured a smooth front desk experience. Delivered friendly service while managing bookings, requests, and daily operations.

Education

Degrees, certifications, and relevant coursework

Ain Shams University logoAU

Ain Shams University

Bachelor’s degree of Arts, Egyptian Archeology

2001 - 2005

Studied Egyptian Archeology.

Tech stack

Software and tools used professionally

Interested in hiring Omar ?

You can contact Omar and 90k+ other talented remote workers on Himalayas.

Message Omar

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Omar El Telbany - Dispute Manager / Supply Chain - Klarna | Himalayas