Marvin Bellard
@marvinbellard
Customer-focused service professional skilled in operations and support.
United StatesWhat I'm looking for
I am a dedicated customer service and operations professional with broad hands-on experience across rental operations, customer billing support, retail and food service. I take pride in resolving customer issues, coordinating service orders, and ensuring positive client experiences.
In my current role I assist customers with billing, account setup, payment arrangements, and submit work orders for outages and repairs, helping to restore service and maintain satisfaction. At Enterprise I have supported daily sales and rental operations, vehicle maintenance, and led service activities to keep operations running smoothly.
My background includes security, retail clerking, food preparation, and supervisory duties, giving me versatile experience in customer-facing and operational roles. I am comfortable with multi-line phone systems, Microsoft Office, Salesforce, and common POS and cash-handling processes.
I am willing to relocate and am authorized to work in the U.S. I bring strong communication, time management, and organizational skills, and I aim to contribute reliably to a team focused on excellent customer service and efficient operations.
Experience
Work history, roles, and key accomplishments
Service Agent
Enterprise Holdings
Apr 2015 - Present (10 years 6 months)
Performed service agent duties including sales and rental transactions, vehicle cleaning and fueling, and supporting daily operations to maintain fleet readiness and customer service standards.
Lead Service Agent
Enterprise Rent A Car
Apr 2012 - Present (13 years 6 months)
Assisted in daily sales and rental operations, supervised vehicle maintenance tasks including cleaning and fueling, and supported team workflows to optimize customer experiences.
Customer Service Representative
InteLogix
Assist customers with billing issues, set up payment arrangements, manage online account access, and submit work orders for repairs, outages, and new service activations to ensure customer satisfaction.
Casino Security Officer
Evangeline Downs
Aug 2011 - Mar 2012 (7 months)
Monitored casino premises, conducted ID checks at entrances, and provided security coverage for cashiers and public areas to maintain safety and loss prevention.
SUSandwich Artist
Subway
Apr 2010 - Aug 2011 (1 year 4 months)
Prepared food, handled cash transactions, and maintained food safety and customer service standards in a fast-paced restaurant environment.
Store Clerk
Save A Lot
Jun 2008 - May 2009 (11 months)
Prepared foods, managed sales and cash handling, and supported store operations including stocking and customer service.
Education
Degrees, certifications, and relevant coursework
UAUltimate Medical Academy
Health Care Administration
2015 - 2016
Completed a Health Care Administration program at Ultimate Medical Academy from November 2015 to August 2016.
Northwest High School
High School Diploma, General Education
2005 - 2009
Earned a high school diploma from Northwest High School in Opelousas, LA, attending from August 2005 to May 2009.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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