Shatasha Rice

Responsible for comprehensive food preparation duties, ensuring adherence to safety and quality standards. Operated fryers efficiently while assisting customers with their orders and inquiries.

Managed high volumes of customer interactions through various channels, including calls, chats, and emails. Focused on understanding and addressing customer needs and wants effectively during a seasonal period.

Handled incoming customer calls, providing assistance and resolving various issues. Successfully helped customers troubleshoot problems and ensured their satisfaction.

Engaged in projects for Pandora and the Emergency Rental Assistance Program (ERAP), assisting customers with orders, packages, rental, and utility inquiries. Provided comprehensive support to diverse customer needs.

Managed customer calls, focusing on understanding and explaining phone bills. Provided clear and concise assistance to customers regarding their billing inquiries.

Processed cash transactions accurately for customers and managed dining areas by bussing tables. Served food to customers, ensuring a positive dining experience.

Provided serving and waitressing services to customers, ensuring efficient order taking and delivery. Operated as a cashier and drive-thru attendant, handling transactions and maintaining cleanliness.

Provided excellent customer service to patrons, managed cash register operations, and ushered customers to their seats. Maintained a clean and organized work area.

Assisted teachers in the classroom and instructed students in various activities. Maintained a conducive and supportive learning environment for children.

Completed a vocational program focused on Medical Office Administration. Gained skills in medical scheduling, bookkeeping, and patient interaction.

Obtained a high school diploma or GED. Developed foundational academic skills.