At DATAME SOLUTION TELECOM WEBSITE, I responded to customer enquiries, complaints and service concerns across multiple channels. I resolved 100+ enquiries weekly and investigated network and service issues with team members.
I also maintained accurate customer records and shared timely updates about network services and payment issues. Consistent follow-through and empathetic communication helped me strengthen customer relationships.
At TIWANIAN MARVELLOUS WRITES, I built and manage an independent content-writing brand serving clients across multiple industries. I’ve authored 500+ articles and manage client projects from briefing through delivery, revising work in response to feedback.
At LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY (LAUTECH), I provided administrative support, prepared reports and maintained records. Earlier, as a Public Relations Intern with the DIRECTORATE OF CORPORATE COMMUNICATIONS & PROTOCOL, FUTA, I supported communication activities and appeared as a guest on FUTA Radio's School O'Clock programme.
