Customer service representative job
Looking for a job
Martins Peace
@martinspeace
Customer Service Representative at Gossip Cosmetic who resolved client complaints and supported a 20% increase in sales.
NigeriaWhat I'm looking for
At Gossip Cosmetic, I attended to walk-in and phone clients, shared product and service information, and supported a 20% increase in sales. I also resolved complaints and managed front-desk operations, bookings, and payment records.
At Lunar Signature Hotel, I managed daily team operations and assigned duties to support smooth guest service. I handled guest inquiries and complaints and trained new staff on customer service standards and service etiquette.
Experience
Work history, roles, and key accomplishments
GC
Customer Service Representative
Gossip Cosmetic
Jan 2024 - Jan 2026 (2 years)
Attended to walk-in and phone clients, provided product and service information to boost satisfaction and sales by 20%. Resolved customer complaints promptly and professionally to maintain brand reputation.
LH
Supervisor
Lunar Signature Hotel
Jan 2022 - Jan 2024 (2 years)
Managed daily team operations and assigned duties to ensure smooth guest service. Handled guest complaints and inquiries, ensuring timely resolution and high satisfaction.
Education
Degrees, certifications, and relevant coursework
IE
Institute of Management and Technology, Enugu
National Diploma (OND), Marketing
Earned a National Diploma in Marketing from the Institute of Management and Technology, Enugu in 2021.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
NigeriaAuthorized to work in
Salary expectations
0-0 USD
Job categories
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