Martino Suwandi
@martinosuwandi
I deliver responsive customer service, operational support, and remote administrative assistance.
IndonesiaWhat I'm looking for
I've supported high-volume customer service and operations at Pizza Hut in Bandung, serving hundreds of customers daily while handling questions, requests, and complaints professionally.
In my current role at PT Kereta Api Indonesia, I maintain train cabin interiors and independently address minor technical issues affecting passenger facilities and comfort.
I'm ready to contribute remotely in customer service, administration, virtual assistance, or product consulting through responsive communication, careful data handling, and practical problem-solving.
Experience
Work history, roles, and key accomplishments
Petugas Kebersihan & Pemeliharaan Interior Kereta Api
PT Kereta Api Indonesia (Persero)
Jan 2024 - Present (2 years 9 months)
Mengelola kebersihan dan kerapian interior kabin kereta api untuk memastikan kenyamanan penumpang. Menangani perbaikan teknis ringan secara mandiri dan menunjukkan inisiatif tinggi dalam manajemen waktu.
Crew Restoran / Customer Service
Pizza Hut
Jan 2020 - Dec 2024 (4 years 11 months)
Melayani pelanggan dengan standar pelayanan tinggi dan menangani pertanyaan serta keluhan secara profesional. Bekerja sama dalam tim untuk menjaga kelancaran operasional dan kebersihan area.
Education
Degrees, certifications, and relevant coursework
SMA Mathla'ul Anwar
SMA, IPA
Grade: 83.66
Completed senior high school education with a major in natural sciences (IPA).
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
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