Martina Metilli

I am a dedicated tourism and hospitality professional with a strong passion for travel and cultural environments. My journey in this field has allowed me to explore and uncover the rich stories embedded in our cultural and natural heritage. I thrive on building relationships and connecting with people, which enhances my ability to provide exceptional service in various settings.

Currently, I work as a Modification Specialist at Emerging Travel Group, where I manage booking modifications and cancellations for B2B clients at hotels worldwide. My role involves daily communication and customer service in both English and Spanish, ensuring that clients receive the best possible experience. I have also completed several courses in event organization and tourism, which have further enriched my skill set.

With experience as a receptionist and a strong proficiency in various hospitality software, I am detail-oriented and committed to delivering outstanding guest experiences. I am excited to continue my journey in the tourism and hospitality industry, where I can leverage my skills and passion to create memorable experiences for travelers.