Open to opportunities

Sol Feigelman

@solfeigelman

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Customer service professional with over 5 years of experience.

Argentina

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What I'm looking for

I am looking for a dynamic role in customer service or tourism, where I can leverage my skills and experience to contribute to a team-oriented environment while continuing to grow professionally.

I am a dedicated customer service professional with over 5 years of experience in various roles, including store management and hospitality. My journey has equipped me with strong communication, organization, and teamwork skills, which I continuously strive to enhance. I am methodical and a quick learner, always seeking opportunities to acquire new skills and improve my professional capabilities.

In my recent role as a Store Manager at Franky Brown Vintage in Germany, I was responsible for setting and executing sales performance goals, training staff, and ensuring a clean and presentable store environment. My ability to analyze sales statistics and oversee stock operations contributed to increased business profitability and customer satisfaction. I take pride in my attention to detail and my commitment to providing high-quality service, whether managing a team or assisting customers directly.

Throughout my career, I have demonstrated my ability to thrive in fast-paced environments, such as my time as a Hostess and Assistant Waitress at Zaton Holiday Resort in Croatia, where I greeted thousands of guests daily while maintaining professionalism. I am passionate about the tourism industry and have a Bachelor’s Degree in Tourism from UNSAM, where I gained comprehensive training and practical experience in enhancing tourist destinations.

Experience

Work history, roles, and key accomplishments

Store Manager

Franky Brown Vintage

Jan 2025 - Sep 2025 (8 months)

Responsible for setting and executing sales performance goals to increase business profitability. Monitored, trained, and evaluated the productivity and performance of eight store employees. Oversaw stock operations and analyzed sale statistics.

Sales Performance Team Management Inventory Management Sales Analysis Customer Service

Hostess and Assistant Waitress

Zaton Holiday Resort

May 2024 - Oct 2024 (5 months)

Responsible for greeting an average of 2500 guests per day, while maintaining a professional and friendly attitude. Adept at handling cash and card payments and maintaining constant communication with coworkers and superiors.

Payment Processing Communication Team Collaboration

Customer Service and Sales Representative

Churrería El Topo

Feb 2021 - May 2024 (3 years 3 months)

Extensive experience working in a pressure heavy and fast-paced environment in a timely manner. Responsible for handling cash, credit and debit cards and other forms of payment. Adept at order preparation, takeout dispatch, assisting with production, and opening and closing procedures.

Payment Processing Food Production Customer Service

Education

Degrees, certifications, and relevant coursework

UNSAM

Bachelor’s Degree in Tourism, Tourism

Grade: 9.04/10

Activities and societies: Member of National Student Tourism Association (ANET). Worked with fellow students to help organize different regional and national congresses, student gatherings, forums and recreational activities, in pursuit of the diversification and complementation of our education.

Comprehensive training in the tourism field. Learned how to conduct research on the tourism market, identifying ways of improving tourist destinations and implementing different innovative solutions, while maintaining the quality and integrity of the products and services being offered.