Looking for a job

Martha Durrant

@marthadurrant

Message

I administer benefits, leave, and accommodations that support employees and HR compliance.

United States

Message

What I'm looking for

I'm looking to continue supporting employees through benefits, leave, accommodations, onboarding, and compliant HR operations while growing through my master's program.

At Alamogordo Public Schools, I administer employee benefits, FMLA, leave of absence, ADA accommodations, return-to-work processes, and workers’ compensation claims. I coordinate with employees, vendors, insurance providers, payroll, and internal stakeholders to keep documentation accurate and processes compliant.

I've also supported recruitment, onboarding, benefits enrollment, employee relations, and HR customer service at New Mexico State University, Pete King Corporation, and GT Ventures. I'm pursuing a Master of Science in Human Resource Management and bring bilingual English and Spanish communication to employee education and support.

Experience

Work history, roles, and key accomplishments

Current

HR Benefits Specialist & ADA Representative

Current

Alamogordo Public Schools

Dec 2023 - Present (2 years 9 months)

Administer employee benefit programs and manage FMLA, LOA, and ADA processes from request through return to work. Coordinate reasonable accommodations, return-to-work processes, and benefits presentations.

Benefits Administration FMLA LOAs ADA Employee Relations HR Compliance Documentation Vendor coordination Employee Development Customer Service Workers’ Compensation

Human Resources Specialist

New Mexico State University

Sep 2023 - Dec 2023 (3 months)

Provided HR customer support for Benefits, Employment & Compensation, and Employee & Labor Relations. Responded to inquiries and guided employees through HR procedures and onboarding.

HR Support Customer Service Documentation Onboarding Policy Interpretation

HR Benefits Specialist

Pete King Corporation

May 2022 - Aug 2023 (1 year 3 months)

Supported recruitment, onboarding, and benefits administration for 75-100 new employees. Processed time and attendance and maintained employee records.

Recruitment Onboarding Benefits Administration Time and Attendance Employee Records About Time SAGE

Complex Customer Care Representative

UnitedHealthcare

Nov 2020 - Apr 2022 (1 year 5 months)

Managed high volume of member calls, researched and resolved complex issues, and educated members on healthcare benefits.

Customer Service Problem Solving Communication Skills Documentation Healthcare Benefits

Human Resources Assistant

GT Ventures

Sep 2020 - Oct 2020 (1 month)

Supported onboarding for 70 new hires, posted job opportunities, screened resumes, and coordinated interviews. Translated hiring paperwork into Spanish.

Onboarding Recruitment Candidate Screening Interview Coordination Bilingual Spanish Microsoft Office

Head Cash Controller

H-E-B Grocery Store

Mar 2010 - Jul 2020 (10 years 4 months)

Supervised cash office and customer service department, managed employee schedules, and reconciled cash transactions. Supported recruiting, interviewing, and training.

Supervision Cash Management Scheduling Training Recruitment Process Improvement