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Kaylee Jane

@kayleejane

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Benefit administration professional with 3.5 + years of experience in multi-state benefits, HRIS, and employee support.

United States

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What I'm looking for

I'm seeking a benefits-focused role where I can manage enrollment, employee support, audits, and carrier coordination while improving accurate, compliant benefit operations.

Benefits Administration Professional with 3.5+ years of experience supporting employee benefits across multiple states and client groups. Experienced in benefit enrollment, open enrollment, qualifying life events, employee inquiries, carrier coordination, benefits and payroll audits, premium reconciliation, and maintaining accurate employee records.

I currently support 50+ client groups and work closely with employees, HR teams, payroll, carriers, and internal stakeholders to resolve benefit related issues and ensure accurate, timely administration. I have hands on experience with Workday, UKG, Salesforce, and Microsoft 365, along with experience supporting medical, dental, vision, life, and Flex benefits

I also hold an MBA in Human Resource Management and am looking to continue growing my career in benefits administration, HR operations, or related HR roles where I can contribute my attention to detail, problem solving skills, and benefits expertise.

Experience

Work history, roles, and key accomplishments

Current

Benefit Administration Specialist

Current

AmeriLife Benefits

Mar 2023 - Present (3 years 6 months)

Assist employees with benefits inquiries, partner with carriers and HR, audit payroll discrepancies, and ensure timely paperwork. Drive benefit operations for 50+ multi-state client groups and process enrollments for health, dental, vision, and voluntary benefits.

Benefits Administration Employee Benefits Benefits Enrollment Eligibility Qualifying Life Event Processing Open Enrollment HRIS Benefit Auditing Deduction Reconciliation Insurance Coordination HSA FSA Administration Excel Microsoft Word Data Accuracy Compliance Support Process Improvement

Clinical Rehabilitation Administrative Assistant

SouthEast Alaska Regional Health Consortium (SEARHC)

May 2022 - Sep 2022 (4 months)

Managed day-to-day operations of the clinical rehabilitation department, maintained schedules for 20 therapists, and interacted with 100+ patients for insurance billing and appointments. Scanned confidential documents and maintained records using Oracle.

Administrative Support Scheduling Patient Care Insurance Billing Records Management Oracle Compliance

Assistant Teacher

Olathe Wesleyan Church

May 2019 - Mar 2022 (2 years 10 months)

Maintained a safe, educational environment for 90+ children, increased engagement by 10% through positive relationships, and fulfilled administrative functions including record keeping and nightly closings.

Child Development Trauma Informed Care Record keeping Communication Skills Compliance

Family Support Specialist

Olathe Wesleyan Church

Sep 2020 - Oct 2021 (1 year 1 month)

Developed strong relationships with families, recruited over 40 bilingual and diverse families into Early Head Start, and grew parental engagement by scheduling 10 activities annually. Oversaw administrative functions including calendar management and conducting 10+ phone calls daily.

Family Support Recruitment Community Resources Administrative Support Calendar Management Social Media

Psychology Intern

Case Management, Inc.

Feb 2020 - Mar 2020 (1 month)

Completed a 100-hour internship, managed resource and funding services for clients transitioning into disability assistance programs, observed 10 social service sessions, and maintained confidential patient documentation in compliance with HIPAA.

Case Management Resource Management Documentation HIPAA compliance Database Management