Open to opportunities

Marta Mallo Guerra

@martamalloguerra

Message

Senior Receptionist at Disneyland Paris, training colleagues through the AFEST method at the Disneyland® Hotel*****.

France

Message

At Disneyland Paris, I work as a Senior Receptionist and On-the-Job Trainer using the AFEST method at the Disneyland® Hotel*****. Before that, I served guests at the hotel’s Castle Club and worked front desk and night shifts across Disneyland® Hotel***** and Disney’s Hotel Santa Fe**.

Earlier, at Jobandtalent, I handled payroll and invoicing for over 20 companies and more than 5,000 employees’ payslips per month. At Derby Hotels Collection, I worked in HR across hotel and corporate recruitment, payroll, and trainee recruitment.

Experience

Work history, roles, and key accomplishments

Current

Senior Receptionist & On-the-Job Trainer (AFEST Method)

Current

Disneyland Paris

Aug 2025 - Present (1 year 2 months)

Disneyland® Hotel***** - 346 Superior rooms and 82 Deluxe rooms

Executive Floor Receptionist & Concierge

Disneyland Paris

Apr 2025 - Jul 2025 (3 months)

The Castle Club at Disneyland® Hotel***** - 41 Castle Club rooms, 16 Signature Suites, 1 Princely Suite and 1 Royal Suite.

Front Desk & Deluxe Receptionist

Disneyland Paris

Jun 2024 - Apr 2025 (10 months)

Disneyland® Hotel***** - 346 Superior rooms and 82 Deluxe rooms

Night Shift Receptionist (pre-opening team)

Disneyland Paris

Jan 2024 - Jun 2024 (5 months)

Disneyland® Hotel***** - 346 Superior rooms and 82 Deluxe rooms

Night Shift Receptionist

Disneyland Paris

Sep 2022 - Jan 2024 (1 year 4 months)

Disney’s Hotel Santa Fe** - 976 rooms

Receptionist & Concierge

Disneyland Paris

Oct 2021 - Sep 2022 (11 months)

Disney’s Hotel Santa Fe** - 976 rooms

Payroll & Invoicing Associate

Jobandtalent

Oct 2020 - Oct 2021 (1 year)

In charge of the payroll and invoicing process for over 20 companies and managing more than 5000 employees’ payslips per month.

HR Business Partner

Derby Hotels Collection

Sep 2019 - Mar 2020 (6 months)

-In charge of all HR tasks for 5 hotels and 9 apartment buildings located in Barcelona.
-Recruitment both Hotel and Corporative positions, for the properties located in Barcelona, London and Paris.
-Payroll
-Trainee recruitment for the whole company.
-Punches program configuration (Visual Time).
-Support and supervise the Paris property HR department.
-Nominated to Derby’s employee of the year 20

Human Resources Generalist

Derby Hotels Collection

Mar 2019 - Aug 2019 (5 months)

-Recruitment both Hotel and Corporative positions, for the properties located in Barcelona, London and Paris.
-Payroll tasks
-Trainee recruitment for the whole company.
-Punches program configuration (Visual Time).
-Support and supervise the Paris property HR department.