At Le Jules Verne Restaurant (Eiffel Tower), I managed individual and group reservations, guest communications, and private-event logistics. I also prepared operational reports and booking forecasts using Excel.
At ODITY, I delivered customer service for Rolex, Chaumet, Messika, and The Ritz, handling appointments, after-sales service, and cross-regional requests. I analyzed customer feedback, updated operational guides, and contributed performance reporting to the weekly Operations Committee.
At ASENDIA Management Paris, I provided administrative and organizational support to the General Secretary, including travel coordination and executive documentation. I also maintained confidential files and acted as a liaison between senior executives and internal teams.
