Open to opportunities

youssra benzoubair

@youssrabenzoubair

Message

Hospitality receptionist skilled in guest services and event coordination.

France

Message

What I'm looking for

I am looking for a hospitality reception role where I can apply guest-service, event coordination and multilingual communication skills in a collaborative team with opportunities to grow responsibilities.

I am a hospitality professional with apprenticeship experience in touristic reception and group management, combining front-line guest service with event organization and schedule management. I hold a bachelor's degree and an advanced technician's certificate in creativity and innovation, and I passed a group-management exam in January 2025.

I have worked as a waitress and completed internships in museum reception and care assistance, developing strong administrative writing, reporting and customer-retention skills. I am multilingual, certified in first aid, comfortable with Amadeus and standard office and design tools, and I handle sensitive situations with calm and professionalism.

Experience

Work history, roles, and key accomplishments

Hospitality Receptionist

CroisiEurope

Jan 2024 - Jan 2025 (1 year)

Completed an apprenticeship as a hospitality receptionist, managing groups of 80–150 people and organizing activities and events; passed certification in January 2025.

Event Planning Customer Service Multilingual Communication Scheduling Payment Processing

Museum Reception Intern

Musée Soulages

Jan 2020 - Jan 2022 (2 years)

Provided reception and information services to diverse audiences, handled administrative correspondence and reporting, and supported visitor retention and event communications.

Visitor Reception Administrative Writing Reporting Customer Retention event support