Alexandre Avgeros
@alexandreavgeros
Experienced hotel front office leader driving operations, revenue and guest satisfaction.
FranceWhat I'm looking for
I am an experienced Front Office and In‑House Reservations manager with progressive leadership roles in large Paris hotels, responsible for teams up to 23, operations for properties of 382–957 rooms, and measurable revenue and quality improvements.
I consistently deliver on upsell and occupancy targets, lead deployments (Opera Cloud), coach teams, and participate in executive committees—achieving internal promotions, strong RPS/LQA scores, and year-over-year revenue and margin growth.
Experience
Work history, roles, and key accomplishments
Front Office Manager
Pullman Paris La Défense
Feb 2025 - Nov 2025 (9 months)
Managed a 23-person front office team at a 382-room hotel, drove €150–250 upsell revenue and maintained quality scores ~89.8%/88.5%; served on executive committee and led recruitment and duty manager operations.
Head Reception Manager
Mercure Paris La Défense
Aug 2023 - Feb 2025 (1 year 6 months)
Led a 14-person reception team at a 507-room hotel, drove annual targets including +13.5% RSM accommodation revenue, increased occupancy to 69% and achieved key KPIs (RPS ~79.7%, cards all 2705).
Assistant Front Office Manager
Mercure Paris La Défense
Jul 2022 - Aug 2023 (1 year 1 month)
Served as Assistant Front Office Manager and interim Head Reception (Sep–Dec 2022), overseeing onboarding, payroll entry and nightly reporting for a large hotel operation.
Pullman Connect Supervisor
Pullman Paris Montparnasse
Dec 2021 - Jul 2022 (7 months)
Supervised pre-opening and PullmanConnect initiatives for a 957-room hotel, implemented checklists and integration plans and monitored pickup and operational readiness.
Education
Degrees, certifications, and relevant coursework
BTS Assistant de gestion PME-PMI, Dijon
Brevet de Technicien Supérieur (BTS), Assistant de gestion PME-PMI
2015 - 2017
Activities and societies: Cambridge and Michigan Certificates of Competency
Completed a BTS Assistant de gestion PME-PMI in Dijon focusing on administrative and management support for small and medium enterprises.
Institut Universitaire de Technologie de Dijon
Diploma (IUT), Gestion Administrative et Commerciale des Organisations
2014 - 2015
Completed studies in Gestion Administrative et Commerciale des Organisations at the IUT in Dijon.
Availability
Location
FranceAuthorized to work in
Job categories
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