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@marlvinchatikobo
Information Systems graduate specializing in cybersecurity, networking, and systems administration.
I am an Information Systems graduate with hands-on experience in cybersecurity, networking, and systems administration. I have worked in corporate and industrial environments providing IT support, systems administration, and helpdesk services.
At OK Zimbabwe Limited I delivered technical support, managed servers, administered backups, and handled system updates while responding to user queries and escalating technical problems effectively.
While at Sable Chemical Industries Ltd I helped secure the company firewall, improved network structure, managed databases and backups, and supported accounting and procurement systems.
I communicate clearly, lead when required, and focus on optimizing IT operations and enhancing system security to support organizational efficiency and resilience.
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Work history, roles, and key accomplishments
OK Zimbabwe Limited
Feb 2024 - Jul 2025 (1 year 5 months)
Provided IT support and helpdesk services, troubleshooting hardware and software issues while managing servers, backups, and system updates to improve operational reliability.
Sable Chemical Industries Ltd
Nov 2021 - Jul 2022 (8 months)
Secured and improved network infrastructure by managing firewall and network structure, maintained databases and backups, and supported accounting and procurement systems with technical documentation.
Degrees, certifications, and relevant coursework
Bachelor of Commerce (Honors), Information Systems
2019 - 2023
Completed a B.Com. (Honors) in Information Systems with coursework and practical experience in cybersecurity, networking, and systems administration.
Diploma in Cybersecurity, Cybersecurity
Completed a Diploma in Cybersecurity covering threat prevention and related cybersecurity fundamentals.
Certificate in Cybersecurity: Threats & Prevention, Cybersecurity
Completed the Certificate in Cybersecurity: Threats & Prevention focused on identifying and mitigating common cyber threats.
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