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Kipkoech Brian

@kipkoechbrian1

I am an ICT technician specializing in hardware, support, and system administration.

Kenya
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What I'm looking for

I seek hands-on IT and system administration roles where I can apply hardware repair, technical support, and certification-backed skills to improve e-learning access, system reliability, and grow in cloud, cybersecurity, and data specialties.

I am an ICT professional with hands-on experience in system administration, hardware repair, and technical support. I hold a Bachelor's degree in Computer Technology and a Master's in Financial Engineering.

In my current role as an Administrative Assistant at Kenyatta University I upload e-learning modules and notes on kusoma, help students recover their kusoma login credentials, assign groups for assessments, and troubleshoot Android phones, tablets, PCs and peripherals. Previously I maintained an ICT engineering lab, performed software installation, provided technical support to students and lecturers, and worked on networking and helpdesk tasks during university attachment.

I have additional experience in sales reporting and procurement from a role at The Coca-Cola Company and a Service Desk internship. I hold certificates including Meta Database Engineer, IBM Cybersecurity Analyst, and Applied Data Science Lab, and I seek roles where I can apply system administration, support, and certification-backed skills to improve reliability and user access to services.

Experience

Work history, roles, and key accomplishments

NH

Service Desk Intern

Nairobi County City Hall

Jan 2020 - Apr 2020 (3 months)

Provided service desk support during a 4-month internship, resolving hardware and software issues and supporting end-users to restore access and functionality.

Education

Degrees, certifications, and relevant coursework

WorldQuant University logoWU

WorldQuant University

Master of Financial Engineering, Financial Engineering

Completed Master of Financial Engineering at WorldQuant University in August 2024.

Multimedia University of Kenya logoMK

Multimedia University of Kenya

Bachelor of Science, Computer Technology

2017 - 2023

Earned a Bachelor's degree in Computer Technology from Multimedia University of Kenya from September 2017 to September 2023.

KS

Kakamega School

Attended Kakamega School.

Tech stack

Software and tools used professionally

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Kipkoech Brian - Service Desk Intern - Nairobi County City Hall | Himalayas