Marlow Khenth Magallanes - Technical Support - Elegant Themes | Himalayas
Marlow Khenth MagallanesMM
Open to opportunities

Marlow Khenth Magallanes

@marlowkhenthmariquit

Detail-oriented IT professional with strong organizational skills.

Philippines

What I'm looking for

I am looking for a role that challenges me and allows for professional growth.

I am a dedicated IT professional with a solid educational background in Information Technology from Iligan City Technical Institute. My experience spans various roles, including Administrative Aide, Technical Support, and SEO Specialist, where I have honed my skills in technical support, website management, and customer service.

Throughout my career, I have demonstrated my ability to maintain records, organize files, and facilitate effective communication. My role as a Technician and Server Specialist allowed me to optimize computer performance and manage server solutions, showcasing my technical expertise. I am passionate about problem-solving and have successfully ranked websites on Google, reflecting my commitment to achieving results.

Experience

Work history, roles, and key accomplishments

ET

Technical Support

Elegant Themes

Sep 2021 - Apr 2025 (3 years 7 months)

Logged bugs within products and escalated tickets/chats to the appropriate departments. Troubleshooted countless websites and documented custom codes for specific needs.

WR

SEO Specialist

Wrupup

Oct 2020 - Jul 2021 (9 months)

Managed website content and resolved internal errors to improve site functionality. Successfully ranked websites from page 60 to below page 5 on Google search results.

DH

Administrative Aide I

Department of Public Works and Highways

Oct 2019 - Dec 2019 (2 months)

Provided technical support to administrators and maintained accurate records. Organized files efficiently and facilitated incoming and outgoing communications.

Education

Degrees, certifications, and relevant coursework

II

Iligan City Technical Institute

Associate Degree, Information Technology

Studied Information Technology, gaining foundational knowledge in computer systems and applications. Developed skills relevant to technical support and administrative tasks.

ST

St. Paul’s Institute of Technology

High School Diploma, General Studies

Completed secondary education, building a strong academic foundation. Engaged in various subjects to prepare for higher education.

FS

First Baptist Christian School

Elementary School Certificate, General Studies

Completed primary education, focusing on fundamental academic skills. Developed basic literacy and numeracy.

Tech stack

Software and tools used professionally

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