gellie cano
@gelliecano
I am an IT support and web developer skilled in troubleshooting, POS systems, and WordPress.
PhilippinesWhat I'm looking for
I am an IT professional with hands-on experience as IT Staff, Service Desk Analyst and IT Admin, supporting POS systems, hardware/software troubleshooting, network issues, and maintaining WordPress websites. I take pride in clear technical reports, on-site training, and resolving customer issues efficiently.
My background includes manual testing, web design, product support, and project implementation across multiple client sites. I seek roles where I can apply technical skills, continue learning full-stack web development, and contribute to team success.
Experience
Work history, roles, and key accomplishments
IT Staff
Villaer and Rich Information Technology Solutions Corporatio
Mar 2019 - Sep 2019 (6 months)
Troubleshot computer hardware, software, and internal network issues, maintained and updated client website content using WordPress, supported POS systems, and produced technical reports for the IT department.
Service Desk Analyst
Accent Micro Technologies Inc.
Nov 2018 - Feb 2019 (3 months)
Provided technical assistance and support for incoming queries on computer systems, software, and hardware over the phone, resolving incidents and documenting issues for escalation.
Product Specialist
Chase Technologies Corporation
Jan 2012 - Jan 2016 (4 years)
Handled multiple project implementations and monitoring, conducted user acceptance testing, delivered on-site training and hardware/software monitoring, and managed customer support via telephone.
Education
Degrees, certifications, and relevant coursework
MFI Technological Institute, Inc.
Electronics Technology
2009 - 2012
Studied Electronics Technology at MFI Technological Institute from 2009 to 2012.
TETESDA
NC II, Computer System Servicing
2021 -
Completed Computer System Servicing NC II certification in May–June 2021.
KOKodeGo
Full Stack Web Development
2022 -
Completed a Full Stack Web Development program at KodeGo from July to October 2022.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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