Marlene Eickmeier

ME

Looking for a job

Marlene Eickmeier

@marleneeickmeier

IT support professional with experience at Smitty’s Fine Furniture, Schlegel Villages, and Ideal Supply Ltd.

At Smitty’s Fine Furniture, I worked as a Network & Systems Admin, and I also held IT roles at Schlegel Villages and Ideal Supply Ltd. My experience includes supporting users and troubleshooting software, hardware, and network issues.

I’ve worked with Active Directory user administration, mobile devices, antivirus software, and system patching. I hold a Network Engineer diploma from Trios College and certifications including MCSE, MCSA, CompTIA A+, Network+, and Linux+.

Experience

Work history, roles, and key accomplishments

IL

Hotline Administrator

Ideal Supply Ltd

Jan 2025 - Jun 2025 (5 months)

Provided hotline administrative support, handling customer inquiries and technical issues.

Customer Service Communication Skills Troubleshooting

SV

IT Concierge

Schlegel Villages

Aug 2022 - Jun 2023 (10 months)

Provided IT support and concierge services to residents and staff, resolving technical issues.

IT Support Customer Service Troubleshooting

SF

Network & Systems Admin

Smitty's Fine Furniture

Sep 2015 - Jul 2022 (6 years 10 months)

Managed network and systems administration, ensuring reliable IT operations.

Network Administration Systems Administration Active Directory TCP IP DNS DHCP

WT

Call Center

Wightman Telecom

Sep 2014 - Aug 2015 (11 months)

Provided call center support, assisting customers with technical and service inquiries.

Customer Service Communication Skills Troubleshooting

SU

IT Admin

Saugeen Credit Union

Sep 2012 - Aug 2014 (1 year 11 months)

Administered IT systems and provided technical support to staff.

IT Administration Technical Support Active Directory

BG

Network Technician

BGCDSB

Oct 2010 - Sep 2012 (1 year 11 months)

Provided network technician support, maintaining and troubleshooting network infrastructure.

Network Troubleshooting TCP IP Hardware

TC

NE Student

Trios College

May 2007 - May 2008 (1 year)

Completed network engineering studies as part of a diploma program.

Networking Network Engineer

SV

A/R A/P Manager

SVRT.Inc

Jan 2000 - May 2006 (6 years 4 months)

Managed accounts receivable and accounts payable processes.

Accounts Receivable Accounts Payable Financial Management

Education

Degrees, certifications, and relevant coursework

TC

Trios College

Diploma, Network Engineer

2007 - 2008

Grade: Distinction

Diploma in Network Engineer with distinction, completed in May 2008.

Tech stack

Software and tools used professionally

Windows

Availability

Looking for a job

Location

Canada

Authorized to work in

Salary expectations

59k+ USD

Job categories

IT Support Specialist Network Administrator Systems Administrator Network Technician IT Administrator IT Concierge Hotline Administrator

Skills

IT Support Technical Support Software Troubleshooting hardware troubleshooting Network Troubleshooting Active Directory TCP IP Routing DNS DHCP Switching WLAN Security Firewalls Server Maintenance Backup

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