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Marlene AppelMA
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Marlene Appel

@marleneappel

Experienced administrative and office manager delivering reliable operations and client service.

South Africa
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What I'm looking for

I seek a stable administrative or office management role in hospitality or service-focused organization where I can lead operations, improve client service, and grow professionally.

I am an experienced administrative and office manager with a strong track record in hospitality and resort operations, personnel management, bookings, client relations, and bookkeeping. I consistently assume responsibility, remain composed under pressure, and learn new systems quickly.

Across multiple roles from reception to resort manager, I led administrative functions, managed bookings and reconciliations, handled cash-ups and payments, and resolved client queries. I returned to management after an extended medical recovery and later pursued a leadership opportunity at a private lodge.

I am fluent in Afrikaans and English, proficient in Microsoft Office and Bookit booking software, and committed to contributing dependable operations management, strong client service, and efficient administrative leadership to a growing team.

Experience

Work history, roles, and key accomplishments

WC

Part-Time Office Administrator

Windhoek Sports Club

Mar 2013 - Jul 2013 (4 months)

Managed office administration, catering coordination and oversaw restaurant operations on a part-time basis.

SE

Nail Technician

Self Employed

Jul 2012 - Oct 2012 (3 months)

Provided nail technician services to private clients and salons, managing bookings and client care.

JA

Office Assistant

Jacobsen & Levy Attorneys

Jun 2008 - Jul 2008 (1 month)

Provided reception and general office administrative support during a temporary placement at a law firm.

Education

Degrees, certifications, and relevant coursework

BS

Bergsig High School

National Senior Certificate, Secondary Education

Completed National Senior Certificate (Matric) in 2007 with coursework including Afrikaans Home Language, English First Additional Language, Computer Applications, Mathematics, Biology, and Accounting.

Tech stack

Software and tools used professionally

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Marlene Appel - Administrative Office Manager - Bosveld Oasis Holiday Resort | Himalayas