Marlene Appel
@marleneappel
Experienced administrative and office manager delivering reliable operations and client service.
What I'm looking for
I am an experienced administrative and office manager with a strong track record in hospitality and resort operations, personnel management, bookings, client relations, and bookkeeping. I consistently assume responsibility, remain composed under pressure, and learn new systems quickly.
Across multiple roles from reception to resort manager, I led administrative functions, managed bookings and reconciliations, handled cash-ups and payments, and resolved client queries. I returned to management after an extended medical recovery and later pursued a leadership opportunity at a private lodge.
I am fluent in Afrikaans and English, proficient in Microsoft Office and Bookit booking software, and committed to contributing dependable operations management, strong client service, and efficient administrative leadership to a growing team.
Experience
Work history, roles, and key accomplishments
Administrative Office Manager
Bosveld Oasis Holiday Resort
Apr 2021 - Jun 2025 (4 years 2 months)
Managed full administrative and bookings functions for a holiday resort, led personnel management and client relations, and maintained bookkeeping including reconciliations and cash-ups.
Administrative Officer
Villa Luso Lodge
Jun 2015 - Jul 2015 (1 month)
Performed administrative duties and managed cash handling, daily cash-ups and payment reconciliations for a lodge.
Receptionist & Admin Officer
M&T Development
Aug 2013 - Apr 2015 (1 year 8 months)
Provided reception and departmental administrative support and was promoted to Admin Assistant for the Home Warranty division.
Part-Time Office Administrator
Windhoek Sports Club
Mar 2013 - Jul 2013 (4 months)
Managed office administration, catering coordination and oversaw restaurant operations on a part-time basis.
Office Manager
21 Century Education and Training
Mar 2013 - Jul 2013 (4 months)
Managed administrative and office functions, handled client liaison and invoicing for an education and training provider.
Frontline Assistant
Torga Optical
Nov 2012 - Feb 2013 (3 months)
Handled client liaison, appointments, optometry pre-tests, invoicing, stock control and medical aid benefit confirmations.
Nail Technician
Self Employed
Jul 2012 - Oct 2012 (3 months)
Provided nail technician services to private clients and salons, managing bookings and client care.
Administrative Officer
Dikhololo Resort
Jan 2010 - Jun 2012 (2 years 5 months)
Performed reception, bookings, guest relations and bookkeeping duties, including cash management and accounts receivable for the resort.
Administrative Assistant
Innovative Debt Solutions
Nov 2008 - Feb 2009 (3 months)
Managed reception and administrative tasks, reconciled cash and banking accounts, and handled debtor and supplier management including ITC checks.
Office Assistant
Jacobsen & Levy Attorneys
Jun 2008 - Jul 2008 (1 month)
Provided reception and general office administrative support during a temporary placement at a law firm.
Office Assistant
Gernic Products
Dec 2007 - Apr 2008 (4 months)
Performed reception, office administration and data capturing during a temporary assignment.
Education
Degrees, certifications, and relevant coursework
Bergsig High School
National Senior Certificate, Secondary Education
Completed National Senior Certificate (Matric) in 2007 with coursework including Afrikaans Home Language, English First Additional Language, Computer Applications, Mathematics, Biology, and Accounting.
Availability
Location
Authorized to work in
Job categories
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