Tessa Maritz
@tessamaritz
Dedicated office administrator with expertise in customer relationship management.
South AfricaWhat I'm looking for
I am a detail-oriented office administrator with extensive experience in customer relationship management and administrative support. My career began in the hospitality and childcare sectors, where I developed strong interpersonal skills and a commitment to providing exceptional service. Over the years, I have honed my abilities in managing office operations, ensuring efficiency, and fostering positive client relationships.
In my current role as an Office Administrator at A1 Pest Control, I manage various aspects of office operations, including staff management, customer relationship management, and tracking company resources. My previous experience as a Travel and Cruise Agent has equipped me with the skills to handle complex travel arrangements and provide outstanding customer service. I am passionate about creating seamless experiences for clients and thrive in dynamic environments.
Experience
Work history, roles, and key accomplishments
Office Administrator, Personal Assistance
A1 Pest Control
Sep 2022 - Present (2 years 9 months)
Managed office supplies, tracked pesticide orders, allocated work to staff, and handled customer relationships including quotations and invoicing. Responsible for diary and calendar management.
Travel and Cruise Agent
Msc Cruises and Explora Journeys
Aug 2022 - Sep 2022 (1 month)
Efficiently planned and booked travel arrangements for clients, providing exceptional customer service and resolving issues promptly. Managed travel documentation and issued tickets while maintaining confidentiality and accuracy.
Owner/Operator
Day Care Centre
Aug 2012 - Aug 2012 (0 months)
Managed all aspects of a day care center including customer relationships and consumable management. Ensured a safe and nurturing environment for children.
Child Care Worker
Sprokieland Kleuterskool
Aug 2007 - Jun 2010 (2 years 10 months)
Supervised children during activities, ensured safety, and maintained a positive environment. Planned educational activities and communicated with parents regarding children's development.
Office Administrator
Dairy Cheret CC
Feb 2007 - Mar 2007 (1 month)
Created a stock taking system, managed customer orders and deliveries, and compiled monthly sales reports. Maintained the filing system and managed petty cash.
Game Ranger
Lion Park and Farm Inn
Dec 2000 - Jan 2008 (7 years 1 month)
Worked as a game ranger, ensuring the safety of visitors and managing wildlife interactions. Provided educational insights about the environment.
Wild Card Administrator
Webworks (Pty) Ltd
Jan 2003 - Mar 2007 (4 years 2 months)
Handled call center escalations and managed customer queries regarding card services. Assisted the IT department with system development.
Office Administrator
Sightlines
Jan 2007 - Feb 2007 (1 month)
Compiled management reports, managed office supplies, and handled customer invoicing and payments. Liaised with customers regarding site meetings.
Education
Degrees, certifications, and relevant coursework
Unknown
FGASA Level 1, Field Guiding
FGASA Level 1 certification, demonstrating foundational knowledge in field guiding and wildlife conservation.
Unknown
Certificate in First Aid, First Aid
Certificate in First Aid, providing essential skills for emergency response in various situations.
Unknown
CPR For Infants, Children And Adults, CPR
CPR certification for infants, children, and adults, ensuring preparedness for medical emergencies.
Unknown
Matric, General Education
Completed Matric (Grade 12), which is the South African equivalent of high school graduation.
Unknown
Diploma in Game Ranging, Game Ranging
Diploma in Game Ranging, focusing on wildlife management and conservation practices.
Unknown
Prestige Diploma in Game Ranging, Game Ranging
Prestige Diploma in Game Ranging, emphasizing advanced skills in wildlife management.
Unknown
Advanced Diploma in Game Ranging and Lodge Management, Game Ranging and Lodge Management
Advanced Diploma in Game Ranging and Lodge Management, covering both wildlife and hospitality management.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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