Open to opportunities

wendy mkhwanazi

@wendymkhwanazi

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Experienced office administrator and customer-service professional with strong reception and sales background.

South Africa

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What I'm looking for

I am seeking a stable office-administration or customer-service role where I can apply my Office 2010 and reception experience, support teams with efficient data processing, and grow into greater responsibility within a collaborative workplace.

I am an office administration professional with over 11 years of combined experience in reception, retail sales, and customer consulting across hospitality, airport retail, and corporate environments.

I hold an NQF Level 4 in Office Administration and related subjects including Office Data Processing, Project Management, Business Practice and Computer Literacy, and I am fully computer literate with Microsoft Office proficiency.

My career includes roles as a receptionist, sales assistant, and customer consultant where I developed strong customer-service, sales, and front-desk skills and consistently supported efficient daily operations.

I communicate in Zulu and English, I am reliable and contract-experienced, and I seek to bring organised, service-focused support and accurate data processing to a collaborative workplace.

Experience

Work history, roles, and key accomplishments

Sales Assistant

Cape Town International Airport

Provided customer service and retail sales support at a high-traffic airport for 5 years, resolving customer issues and supporting point-of-sale operations.

Customer Service Sales POS Merchandising Communication Problem Solving

Receptionist

Blonde Dining Restaurant

Answered incoming calls and managed front-desk operations for 2 years, maintaining professional customer interactions and appointment scheduling.

Customer Service Scheduling Microsoft Office Data Entry Communication

Education

Degrees, certifications, and relevant coursework

College of Cape Town

Certificate (NQF Level 4), Office Administration

Activities and societies: Fully computer literate; Microsoft Office 2010; Windows XP/7.

Completed Office Administration (NQF Level 4) at the College of Cape Town, covering English L4, Mathematical Literacy L4, Office Data Processing, Office Practice, Business Practice, Project Management, and computer literacy.