Open to opportunities

Nthabiseng Moloko

@nthabisengmoloko

Message

I am a detail-oriented Office Administrator improving efficiency through organized systems.

South Africa

Message

What I'm looking for

I'm seeking an administrative role in a collaborative organization where I can apply scheduling, data-management, and process-improvement skills. I value accuracy, clear communication, opportunities to train others, and pathways to grow into broader office leadership.

I am a detail-oriented and highly organized administrator with 4 years of experience supporting daily operations, managing office systems, and improving administrative efficiency.

I excel at scheduling and calendar management, document preparation and filing, data entry and database management, and I am proficient in Microsoft Office Suite and CRM tools. I have a proven ability to multitask in fast-paced environments while maintaining accuracy and confidentiality.

In prior roles I provided meeting support and minute-taking, maintained inventory and supplies, performed QA monitoring and reporting, and coached team members to improve customer interactions. I am committed to implementing administrative systems that streamline workflows and enable teams to focus on core objectives.

Experience

Work history, roles, and key accomplishments

Current

Office Administrator

Current

Exclusive Essentials

Dec 2024 - Present (8 months)

Manage daily office operations, maintain digital and hardcopy filing systems, and improve administrative efficiency through document management and meeting support. Capture detailed meeting minutes, handle scheduling and inventory, and ensure accuracy and confidentiality.

Scheduling Calendar Management Document Management Data Entry Microsoft Office Database Management Inventory Management Meeting Minutes

Quality Assurer

Merchants SA

Mar 2022 - Aug 2024 (2 years 5 months)

Monitored recorded and live customer interactions, evaluated operator performance against QA metrics, and produced reports to identify trends and training needs.

Quality Assurance Coaching Reporting Data Analysis Performance Metrics Customer Service Training

Receptionist

PMH Investments

Jan 2020 - Dec 2021 (1 year 11 months)

Managed front-desk operations, handled telephone routing and visitor reception, and coordinated scheduling and office supply management to maintain a professional workspace.

Visitor Reception Scheduling Calendar Management Office Support Customer Service Inventory Management

Sales Administration

Rooks Insurance Brokers

Mar 2019 - Nov 2019 (8 months)

Provided sales support by updating CRM records, performing data entry and record keeping, and generating sales reports to track KPIs and order status.