Bella Nongena

Provided comprehensive administrative support, including managing travel arrangements, assisting with finance operations, and ensuring excellent customer service. Supported end-users, managed academy sign-ups, and handled ticketing and subscription creation.

Managed office administration tasks, including welcoming clients, handling travel arrangements, and assisting the finance department with invoices and reconciliations. Supported senior operations leadership with organizing team events and supervised the housekeeping and kitchen team.

Performed housekeeping and night reception duties, including welcoming guests, maintaining cleanliness, and preparing breakfast. Handled sales service coordination and booking consultant responsibilities, ensuring guest satisfaction and efficient operations.

Administered learnership programs by filing and typing learner notes and papers, and communicating with Services SETA. Managed data capturing and handled ordering and purchasing of stationery and supplies.

Completed secondary education with a focus on core subjects. Gained foundational knowledge in English, Xhosa, Mathematics, Geography, Physical Science, and Biology.

Completed a certificate in Office Administration, gaining skills in managing office operations and administrative tasks. Further enhanced capabilities with a Secretarial certificate.

Obtained a Security Grade B certificate, demonstrating proficiency in security protocols and procedures. Also completed First Aid training in 2021 and Fire Fighting Level 2.

Completed an Introduction to Business and Travel English Language skills course. Further developed skills in night nursing and au pair qualifications in 2019.

Acquired a Code 10 PDP driver's license. Refreshed skills in Office Administration & Executive Assistant in 2020, with a recap in 2021.

Completed training as a Health & Safety Representative in 2023. Also gained certification in Customer Service & Experience in the same year.