Open to opportunities

Bella Nongena

@bellanongena

Message

Dedicated office administrator with strong customer service skills.

South Africa

Message

What I'm looking for

I seek a role that values teamwork and offers opportunities for growth.

I am a proactive and detail-oriented office administrator with extensive experience in customer service and administrative support. My journey has equipped me with the ability to manage travel arrangements, assist with finance tasks, and provide exceptional support to both clients and team members. I thrive in dynamic environments where I can tackle challenges head-on and contribute to a productive team atmosphere.

Throughout my career, I have developed a strong foundation in office administration, having worked with various organizations to streamline operations and enhance customer experiences. My commitment to continuous learning and improvement drives me to seek out new knowledge and skills, ensuring that I remain an asset to any team I join. I take pride in my ability to maintain high levels of integrity and confidentiality while supporting senior leadership in organizing team events and managing health and safety initiatives.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Olarm PTY

Oct 2023 - Present (1 year 10 months)

Provided comprehensive administrative support, including managing travel arrangements, assisting with finance operations, and ensuring excellent customer service. Supported end-users, managed academy sign-ups, and handled ticketing and subscription creation.

Customer Service Travel Management User Support Ticketing Systems Subscription Management Health and Safety Event Planning Administrative Assistant

Office Administrator

Ozow PTY LTD

Aug 2020 - Oct 2023 (3 years 2 months)

Managed office administration tasks, including welcoming clients, handling travel arrangements, and assisting the finance department with invoices and reconciliations. Supported senior operations leadership with organizing team events and supervised the housekeeping and kitchen team.

Administrative Assistant Customer Service Travel Coordination Supplier Management Event Planning Health and Safety Team Supervision Confidentiality

Housekeeping/Night Reception

Green Elephant Backpackers

May 2017 - Apr 2020 (2 years 11 months)

Performed housekeeping and night reception duties, including welcoming guests, maintaining cleanliness, and preparing breakfast. Handled sales service coordination and booking consultant responsibilities, ensuring guest satisfaction and efficient operations.

Housekeeping Night Reception Customer Service Guest Service Sales Coordinator Food Preparation Security Monitoring

Learnership Administrator

Mind Magic Consulting

Nov 2015 - Sep 2016 (10 months)

Administered learnership programs by filing and typing learner notes and papers, and communicating with Services SETA. Managed data capturing and handled ordering and purchasing of stationery and supplies.

Learnership Administration Typing Communication SETA Compliance

Education

Degrees, certifications, and relevant coursework

Sinethemba High School

Grade 11, General Studies

Completed secondary education with a focus on core subjects. Gained foundational knowledge in English, Xhosa, Mathematics, Geography, Physical Science, and Biology.

Unknown

Certificate, Office Administration

Completed a certificate in Office Administration, gaining skills in managing office operations and administrative tasks. Further enhanced capabilities with a Secretarial certificate.

Unknown

Certificate, Security and Safety

Obtained a Security Grade B certificate, demonstrating proficiency in security protocols and procedures. Also completed First Aid training in 2021 and Fire Fighting Level 2.

Unknown

Certificate, Business and Language

Completed an Introduction to Business and Travel English Language skills course. Further developed skills in night nursing and au pair qualifications in 2019.