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Mark Lester Danga

@marklesterdanga

I'm Mark Lester Danga, a results-driven VA specializing in inbox, calendar & data management—adaptable, reliable, and fast to learn new systems.

Philippines

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What I'm looking for

I'm looking for a structured, dependable environment where I can evaluate credible information, improve quality, solve problems thoughtfully, and contribute independent ideas without high-pressure conflict or rushed decisions.

Virtual Assistant | Inbox, Calendar & Data Systems Specialist

Behind every well-run schedule is someone keeping the moving parts in sync — that's what I do. Currently a Business Economics student at Tarlac State University (graduating in 2027), I bring together analytical thinking and hands-on admin execution to keep your operations running without gaps.

What I bring:

Built and maintain a full Gmail label/filter system for inbox-zero management — ready to adapt to your workflow from day one
Fluent in Google Workspace (Gmail, Sheets, Docs, Calendar, Drive) and project tools (Trello, Asana, ClickUp, Notion)
Managed a six-figure (PHP) annual budget as an elected treasurer, with hands-on experience in financial reporting and tracking
Use AI tools daily to move faster — research, drafting, and organizing information without sacrificing accuracy
Handled 30-45 customer emails per shift in a fast-paced support role, so I know how to keep a queue moving without dropping the ball

I show up organized, I follow through, and I'm looking to build a long-term working relationship — not just complete a task list. If you need someone to own your inbox, calendar, or admin systems end to end, I'm ready.

Experience

Work history, roles, and key accomplishments

SK Treasurer

Barangay Official

Nov 2023 - Jun 2026 (2 years 7 months)

Maintained accurate financial records and expense documentation for an annual budget in the six-figure PHP range, ensuring transparent fund management. Prepared budget reports and financial summaries that supported informed decision-making for organizational projects.

Financial Record Keeping Budget Management Expense Documentation Financial Reporting Bookkeeping

Operations Assistant

Carlos P. Romulo Memorial Library and Museum

Apr 2025 - Jul 2025 (3 months)

Organized inventory tracking and stock replenishment schedules, preventing shortages during high-volume periods. Built positive client relationships through attentive service, contributing to a 10% increase in weekly repeat business.

Inventory Management Client Relations Customer Service

Amazon Customer Service Representative

Sutherland

Feb 2024 - Aug 2024 (6 months)

Resolved order and account issues for Amazon customers via email and chat, maintaining accuracy and professionalism across roughly 30–45 tickets per shift in a fast-paced queue. Communicated clearly with customers to troubleshoot problems and ensure timely, satisfactory resolutions.

Customer Service Email Support Live Chat Problem Solving Communication Skills Ticketing Systems

Education

Degrees, certifications, and relevant coursework

Tarlac State University

Bachelor Science Business Administration, Business Economics

2023 - 2027

I'm currently a Business Economics student at Tarlac State University, set to graduate in May 2027, with a strong foundation in analytical and administrative skills built through coursework and hands-on organizational roles.