Jessa Marie Ong
@jessamarieong
Detail-oriented virtual assistant with expertise in administrative support.
What I'm looking for
As a highly organized and detail-oriented Virtual Assistant, I have honed my skills in administrative support, customer service, and data management. With a background in BSHRM from Holy Cross of Davao College, I have effectively managed tasks such as email and calendar management, document preparation, and client communication. My ability to meet deadlines and process information through well-honed research skills has been a key asset in my professional journey.
In my recent role as a Government Intern at the Public Assistance Complaint Desk, I was responsible for evaluating and responding to submissions, processing documents for Overseas Filipino Workers, and ensuring accurate data entry. My experience in affiliate marketing as a Sales Vendor and Cashier further developed my customer service skills and ability to promote products effectively. I am also certified in social media management and graphic design, which enhances my versatility as a virtual assistant.
Experience
Work history, roles, and key accomplishments
Public Assistance & Complaint Desk Officer
Department of Migrant Workers
May 2023 - Dec 2023 (7 months)
Promptly evaluated and responded to submissions through the system or by forwarding them to the relevant department representative. Processed the OEC for OFW clients and answered inquiries both in person and over the phone. Accurately and efficiently entered and organized data into the system, including collecting, verifying, and inputting employment-related information.
Affiliate Marketing Specialist
TikTok Shop
Sep 2021 - Jan 2023 (1 year 4 months)
Promoted a merchant’s goods or services as a third-party publisher, receiving a percentage of sales. Marketed and sold other companies' products and services online in exchange for a commission. Performed basic photo and video editing to support promotional content.
Sales Vendor & Cashier
Jimmy Store
Jan 2016 - Jan 2021 (5 years)
Managed all activities involved in selling products or services to consumers. Accurately processed payments and issued receipts to customers. Maintained an organized and clean checkout area while providing product information and assisting customers.
Education
Degrees, certifications, and relevant coursework
Holy Cross of Davao College
Bachelor of Science in Hotel and Restaurant Management, Hotel and Restaurant Management
Completed a Bachelor of Science in Hotel and Restaurant Management, focusing on core principles of hospitality operations. Gained comprehensive knowledge in areas such as front office management, food and beverage services, and event planning.
ISTAC - Davao
National Certificate II, Bread and Pastry Production
Earned a National Certificate II in Bread and Pastry Production, developing practical skills in baking techniques and pastry creation. Acquired hands-on experience in preparing a variety of baked goods, ensuring quality and presentation standards.
Interface Computer School - Davao
Certificate, Computer Courses
Participated in short-term computer courses, building foundational skills in various computer applications. Enhanced proficiency in essential software, preparing for administrative and data management tasks.
Availability
Location
Authorized to work in
Job categories
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