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Led collection operations across 42 branches in Madhya Pradesh and Chhattisgarh, achieving collection targets and enhancing operational efficiency through strategic planning and performance analysis.

Supervised financial systems and cash flow for a cluster of 7 branches, assessing loan applications and managing collections while ensuring compliance with company policies.

Managed a portfolio of INR 40 CR across 13 branches, executing business growth strategies and ensuring compliance with financial regulations.

Orchestrated collection operations across 19 regions, implementing targeted strategies to improve loan delinquency rates while maintaining high customer service standards.

Oversaw operations of four branches, ensuring compliance and operational efficiency while managing staff training and recruitment.

Managed high-net-worth client relationships, delivering tailored financial solutions and ensuring compliance with banking regulations.

Conducted training sessions for new hires, ensuring effective onboarding and maintaining training documentation for continuous improvement.

Managed operations across 14 blocks, spearheading business growth initiatives and conducting staff training on loan appraisal and management.

Led a team in forming Self-Help Groups and conducting training sessions to enhance skills and financial inclusion strategies.

Handled team management and loan appraisal, ensuring effective recovery monitoring and staff training.

Managed branch operations, client handling, and staff training while ensuring compliance with audit requirements.