Shailesh Panchal

Facilitating financial services such as secured and unsecured loans, trade finance, supply chain finance, and startup funding for corporates and MSMEs through various financial institutes and DSA.

Managed business development for B2B vertical and onboarded lenders as channel partners to fulfill liquidity demand on the fintech platform focused on healthcare sector.

Managed banking relationships for 17 banks onboarded on M1 platform as financiers for West region, ensuring bids for factoring units and onboarding new banks to generate liquidity.

Managed loan servicing processing including prepayment/foreclosure, refunds, reprising, collection settlement closures, and changes to customer loan basis.

Coordinated with sales team for unadjusted credit, knocked off outstanding invoices, raised debit notes, visited clients for collections, and published collection MIS and debt collection status presentations.

Analyzed currency chest and cash reports, supported home banking and beat product, maintained currency chest accounts, published daily CRL monitoring reports and dashboards, and managed vendor relationships.

Managed branch operations for car finance, implemented financial objectives and policies, prepared MIS, handled a team of 4, reviewed control reports, and ensured process adherence.

Prepared MIS for customer feedback, concurrent audit analysis, gold loan, staffing, branch rating matrix, lead conversion, KYC discrepancy, and CTG FTNR.

Handled collections operations for Mumbai, conducted agency audits, trained FOS collectors, managed settlements, reconciliation, team for west, cheques, and vendor billing.

Controlled delinquency for factoring product like Channel Finance for Pan India, contacted delinquent customers, sent overdue MIS, coordinated with PRM and sales, and managed external agencies.

Handled financial and non-financial cheques, tracked cheques, managed bounced cheques, bifurcated as per card status, and filed revoked cheques with Sec 138.

Traced information for no-contact customers, used MTNL CD ROMs, sent field referrals, SMS, telegrams, handled team of 3 for bad numbers cleanup, and audited receipt books of external agencies.

Managed external agencies for cheque pickup and field verification in Ahmedabad and Baroda, drove agencies to achieve strike rate, trained FOS, handled customer queries, and coordinated with departments.

Bachelor of Commerce degree from Mumbai University, completed in 2000.

Higher Secondary Certificate (HSC) from Maharashtra Board, completed in 1997.

Secondary School Certificate (SSC) from Maharashtra Board, completed in 1995.