At ICICI Bank, I advised customers on personal loans, home loans, and credit cards, and supported a team of five in customer service and team KPIs.
At Axis Bank, I developed business opportunities and client relationships while managing and guiding a team of four sales associates.
At ICICI Prudential Life Insurance, I supervised and mentored five staff members working on financial reporting and budgeting, and collaborated on sales strategy.
At LIC Housing Finance, I followed up on overdue loan accounts, shared digital payment links, and maintained customer follow-up records and payment logs.
