Open to opportunities

Abhiskh Singh

@abhiskhsingh

Message

I am an accomplished divisional manager driving microfinance growth and risk control.

India

Message

What I'm looking for

I seek leadership roles in operations or microfinance where I can drive portfolio growth, strengthen risk controls, train teams, and improve service quality in a collaborative, growth-focused company.

I am a results-oriented finance operations leader with 13 years of experience in microfinance and banking, leading branch and field teams to drive growth, portfolio quality and risk control.

I have a proven track record managing portfolios, recovery and risk management while creating policies and business continuity plans that support sustained organizational growth. I regularly design and implement area strategies and coach managers to achieve productivity and portfolio quality targets.

I excel in team management, branch administration, collections, service operations and customer relationship management, and I am comfortable recruiting, training and developing high-performing teams. I use disciplined processes and data-driven monitoring to prioritize branches and mitigate risk.

I bring practical leadership, operational discipline and a focus on measurable results, and I am committed to improving service, reducing losses and scaling business through clear strategy, staff development and strong stakeholder coordination.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

Bharat Financial Inclusion Ltd

Dec 2022 - Present (2 years 10 months)

Manage deployment and performance of branch, unit and divisional managers, oversee risk control and microfinance operations to drive growth, productivity and maintain strong portfolio quality.

Branch Management Deployment Risk Management Microfinance Operations Portfolio Quality Performance Monitoring Training

Divisional Manager

Bharat Financial Inclusion Ltd

Aug 2019 - Dec 2022 (3 years 4 months)

Planned and controlled business development and branch operations, led branch and unit managers, conducted field assessments and training to achieve growth and maintain portfolio quality.

Business Development Field Operations Team Leadership Training Recruitment Portfolio Management

Area Manager

RBL Fin Serve Pvt. Ltd.

Jan 2019 - Aug 2019 (7 months)

Monitored assigned branches' operations and collections, drove business development and managed staff recruitment and retention across the area.

Collections Business Development Recruitment Retention Performance Tracking

Team Leader

Utkarsh Small Finance Bank

Feb 2018 - Jan 2019 (11 months)

Led relationship officers and branch teams to originate MSME loans, maintained quality client profiles and ensured client retention through high service standards.

Team Leadership Customer Service Relationship Management Training Public Relations

Product Sales Manager

RBL Bank

Sep 2014 - Feb 2018 (3 years 5 months)

Drove product sales and branch customer service operations, finalized area structure after surveys and coordinated with middle office and finance to resolve service and debt issues.

Sales Business Development Customer Service Area Structuring Debt Management Client Relations Service Delivery

Program Manager

Ujjain Financial Services Ltd.

Jan 2013 - Sep 2014 (1 year 8 months)

Managed branch operations and business development, conducted area surveys to finalize structures and drove initiatives to ensure customer satisfaction.

Program Management Business Development Branch Management Area Surveying Customer Service Client Relations

Product Manager

Shri Ram Transport Finance Pvt. Ltd.

Nov 2010 - Dec 2012 (2 years 1 month)

Led loan officer-driven business development and collection monitoring, negotiated critical deals and managed NPA client interactions to improve recovery outcomes.

Product Management Collections Loan Operations NPA Recovery Business Development Customer Service