Open to opportunities

Mark Chege

@markchege

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Dynamic travel and tour operations professional with strong customer service skills.

Kenya

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What I'm looking for

I am looking for a challenging position that allows me to apply my skills in a dynamic environment while fostering growth and learning opportunities.

I am a self-motivated and dynamic individual with a passion for travel and tourism. Currently employed at Magical Holidays Limited, I have honed my skills in customer service, event planning, and destination marketing. My training at Kenya Utalii College has equipped me with a solid foundation in travel operations, including proficiency in reservation systems like Amadeus and Galileo.

Throughout my career, I have demonstrated a proven ability to learn quickly and adapt to fast-paced environments. I excel in building strong relationships with clients and delivering exceptional service. My interests in cultural interactions and sports further enhance my interpersonal skills, making me an effective team player and leader.

Experience

Work history, roles, and key accomplishments

Current

Travel and Tours Operations

Current

Magical Holidays Limited

Sep 2024 - Present (8 months)

After completing my course in Travel and Tour operations, I was trained at Magical Holidays Limited, where I gained knowledge in handling reservation systems and improved my skills in customer service, event planning, and destination marketing. I excel in fast-paced environments and focus on building strong client relationships.

Customer Service Event Planning Reserving Social Media Marketing Problem Solving Time Management Microsoft Office Suite

Education

Degrees, certifications, and relevant coursework

Kenya Utalii College

Certificate, Travel and Tours Operations

2023 - 2024

Studied Travel and Tours Operations covering subjects such as Travel Geography, Tourism attractions and facilities, and Entrepreneurship. Engaged in educational trips to various tourist destinations.