I am currently seeking a role that aligns with my extensive experience in customer service. I've gained a broad range of skills and experiences that align closely with the responsibilities typically associated with virtual work.
Marjorie Grace Arendain
@marjoriegracearendain
Quality and customer satisfaction are my driving forces.
PhilippinesWhat I'm looking for
With seven years of dedicated experience in customer service and quality assurance analysis, I bring a proven track record of enhancing customer satisfaction and operational excellence. Passionate about delivering top-notch service and driving continuous improvement, I am adept at leveraging analytical insights to optimize processes and exceed performance targets.
Experience
Customer Service Representative | Quality Analyst
Office Partners 360
Dec 2022 - Dec 2023 (1 year)
A Legal Intake Specialist serves as the initial point of contact between a law firm and potential clients. This role involves gathering essential information from individuals seeking legal assistance and ensuring a smooth transition into the legal consultation process then promoted as a Quality Assurance Analyst Plays a crucial part in maintaining high levels of customer satisfaction.
Customer Service Representative
Awesome OS
Mar 2021 - Oct 2022 (1 year 7 months)
Customer Representative for an e-commerce account is a vital link between the online retail platform and its customers. This role involves providing exemplary customer service, addressing inquiries, resolving issues, and ensuring a positive and seamless shopping experience.
Customer Service Representative
Focusinc Group Corporation
Aug 2015 - Jun 2020 (4 years 10 months)
Customer Representative for a Tour and Transportation in NewYork serves as a crucial point of contact between the travel company and its customers, ensuring a seamless and enjoyable travel experience.
Tech stack
Learn about the tools and technologies that Marjorie Grace likes to use.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Marjorie Grace?
You can contact Marjorie Grace and thousands of other talented remote workers on Himalayas.
Message Marjorie GraceFind your dream job
Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!